.Five9 (FIVN) has been actually granted the 2024 Aragon Analysis Innovation Honor for Artificial Intelligence Call Centers and called a Leader in 2 Aragon Study World rumors: artificial intelligence Broker Platforms in the ICC, 2025, as well as Intelligent Connect With Center, 2025. The company was acknowledged as one of the most critical vendor in the AI Agent Operating systems report.At the primary of Five9’s technology is their eyesight for The brand new CX, where Artificial Intelligence Brokers and AI-empowered Human being Representatives work together to supply hyper-personalized client knowledge. The firm just recently introduced new developments featuring Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s ideal use innovation in market advancement and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Development Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Analysis World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Analysis Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research study Entire world: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Study Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The brand new CX, ou00f9 Representatives artificial intelligence et Professionals Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Analysis Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Dream fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually also called an Innovator in The Aragon Analysis Globe for AI Agent Operating Systems in the ICC, 2025 as well as Aragon Investigation Planet for Intelligent Call Center, 2025. SAN RAMON, Calif.– (SERVICE CORD)–.
Five9 (Nasdaq: FIVN), carrier of the Intelligent CX Platform, has actually been actually called a victor of the 2024 Aragon Analysis Advancement Award for AI Get In Touch With Centers. Furthermore, Five9 has been called an Innovator in two Aragon Investigation Planet reports: AI Representative Platforms in the ICC, 2025, and also Intelligent Contact Center, 2025. This acknowledgment coming from Aragon Research emphasizes Five9’s placement as an innovator in AI-elevated CX.
The AI Agent Operating Systems in the ICC, 2025 report openings Five9 as the absolute most
critical seller ranked in
the record, recognizing Five9 s key eyesight for AI-driven advancement in CX. At the core of this innovation is actually Five9’s concept for The NEW CX where Artificial Intelligence Representatives and AI-empowered Person Brokers team up to deliver hyper-personalized, straightforward customer adventures. By encouraging companies to supply transformative client communications while reducing costs as well as enhancing productivity, Five9 is establishing brand new standards for AI-powered options in the connect with center field.
AI is foundational for creating remarkable consumer expertises, and also our experts are actually honored to become identified by AragonStudy as ingenious for our attempts to move the intelligent get in touch with facility onward, mentioned Jonathan Rosenberg, Main Technology Police Officer and Head of Artificial Intelligence, Five9. Our focus has been actually, and also will definitely remain to be actually, assisting businesses supply those experiences with user friendly tools and also abilities. With each brand new development, our experts take a progression for each Five9 as well as for the field as a whole.
The Aragon Research Technology award identifies suppliers leveraging visionary use modern technology to certainly not only adjust as markets alter, yet to actively disrupt and also educate exactly how their markets will grow. Five9 was actually officially offered along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study awards ceremony.Five9’s devotion to development, particularly its own vision for mixing artificial intelligence Professionals and AI-empowered Human Being Representatives, is setting a brand-new specification for how organizations can provide hyper-personalized and also smooth consumer adventures, said Jim Lundy, Owner, CEO and also Lead Analyst, Aragon Study. This honor and file identity builds on Five9’s dedication to providing AI advancements for CX.
Earlier this year, the business presented brand-new developments, including Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 Artificial Intelligence Agents, that improve the way companies move toward CX, steering much better outcomes for each customers and also representatives. Concerning Five9. The Five9 Intelligent CX Platform, powered by Five9 Wizard AI, gives a thorough rooms of services to electrical power AI-elevated customer knowledge that supply far better organization outcomes and also Bring Joy to CX.
Our combined cloud-native offering enables hyper-personalized customer expertises and more encouraged staff members, bring in every customer communication a lot more hooked up, straightforward, and also personal. Depended on through 2,500 +customers and 1,400+ partners around the world, Five9 brings together the electrical power of AI, our platform, and our folks to steer AI-elevated CX.To learn more, browse through www.five9.com. Engage with our company @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Civil liberties Booked.
The id of an Aragon Research award champion is not a promotion through Aragon Study of any sort of supplier, item, or service. Scenery resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What significant awards carried out Five9( FIVN) win in 2024 from Aragon Study? Five9 succeeded the 2024 Aragon Analysis Development Honor for AI Contact Centers and also was called a Forerunner in pair of Aragon Study Planet documents: artificial intelligence Representative Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025.
What brand new AI items did Five9( FIVN) launch in 2024? Five9 offered Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Representatives to enhance customer expertise management.How performs Five9’s( FIVN )BRAND NEW CX sight influence client service? Five9’s brand new CX vision mixes artificial intelligence Representatives along with AI-empowered Human Agents to supply hyper-personalized, simple clientadventures while minimizing costs as well as improving effectiveness.
What was Five9’s( FIVN) calculated job in the Aragon Study Planet 2025 document? Five9was actually set up as one of the most strategic supplier in the AI Broker Operating Systems in the ICC, 2025 document, recognizing their critical vision for AI-driven technology in CX. When performed Five9( FIVN) obtain the AragonAnalysis Innovation
Award
?
Five9 was formally presented along with the honor on December 10, 2024, at the Aragon Transform 2024 awards service.